FAQs
What does your online coaching program include?
Journey With Jenn uses a coaching app (free to download) that includes:
A progressive strength training + cardio plan tailored to your specific goals
Customized macros and meal plans that are updated every 4 weeks
Daily communication via my coaching app
Weekly check-ins to track your progress and keep you accountable
A private community group chat for JWJ members only
Monthly group Zoom calls to connect with our community, discuss important topics in health/fitness, answer common questions, and share our wins with one another
What is your monthly rate?
Pricing depends on your fitness goals, the length of the plan we build, and the level of support you need. I only take on a limited number of clients at a time, so once I learn more about what you’re looking for, I can let you know what spots and rates are available.
What is your cancellation policy?
My programs run on a 3-month minimum commitment because that’s the timeframe needed to build real, lasting results. If you decide to cancel before the 3 months are completed, there’s a 50% fee for the remaining balance. This helps me hold your spot, maintain fairness to all clients, and continue delivering a high level of support.
Can I pause my membership?
I totally understand that life happens. If something unexpected comes up, you’re able to pause your membership for up to 2 months. During the pause, billing is put on hold and coaching will resume once you’re ready to return.
How do weekly check-ins work?
Each week, you’ll complete a check-in form directly through my app every Saturday. I review all check-ins on Sundays and Mondays, where you’ll receive personalized feedback, adjustments, and next steps based on your progress.
For clients who prefer deeper guidance, a 20-minute Zoom check-in once per month is available at a separate rate.
Do you offer in-person training sessions?
I’m fully online right now, but I do plan to introduce in-person training soon! For the moment, all coaching is done virtually.